Ask Fernando · Elderly parents

Nobody had heard fromtheir mother all week.

She lives on her own and everybody is an hour away. The week goes by, nobody wants to be the one who phones and asks, and the worrying starts. This time the worrying was completely unnecessary, and it took one question to find that out.

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How it went

Nobody had to be the one who phoned and asked

No phoning round, no working out between them whose turn it was to check, and nobody having to ask their mother to account for her week.

Claire
“Has anybody actually seen Mom this week?”
Her neighbor
“Maybe you should ask Fernando.”
Claire
“Good idea. She logs her weight on Sundays.”
Claire
“Hold on.”
Claire
“She has been to the pool three times?”
Derek
“She joined a swim club. She didn’t tell you.”
Claire
She is having a better week than either of them.
What Ask Fernando did here

This is the one for families spread out over a couple of hours

The hardest part of looking after a parent from a distance is not the emergencies. It is the ordinary weeks, when you have no idea how she is doing and no way to find out that does not feel like checking up on her.

01

She keeps her own record, in her own words

Nobody is tracking her. She puts in what she wants to put in, the same way she would tell you on the phone — and it stays there.

02

The whole family can see the same thing

One account for the household, so there is no one person quietly carrying it and no group text every Sunday night trying to piece the week together.

03

It works in both directions

Most weeks the answer is that she is fine, which is the answer you actually wanted. Occasionally it is not, and you find out sooner.

Founding member

One account. Everybody under your roof.

Every person and every animal, each with their own record and their own numbers. Your partner, the kids, your parents, the dog, the horse. One person pays. Nobody pays extra.

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These statements have not been evaluated by the Food and Drug Administration. Resona Health products and Ask Fernando are general-wellness tools and are not intended to diagnose, treat, cure, or prevent any disease or condition. Our team members are not licensed medical professionals and do not provide medical advice or treatment; what we share is educational, drawn from individual experience and best-practice knowledge. Individual experiences vary. Always consult your healthcare provider — or your veterinarian — regarding any medical concern.